Effective Date: 01-01-2024
At BushRang, we strive to ensure our customers are fully satisfied with their purchases. If you're not happy with your order, we offer a flexible return policy as detailed below.

1. Return Eligibility
You may request a return within 30 days of receiving your order if the product is:
– Unused and unworn
– Unwashed and undamaged
– In its original packaging with all tags intact
– Not a sale or discounted item (sale items are non-returnable)

2. How to Request a Return
To initiate a return, contact us at info@bushrang.com or call 0318 2496040 with your order number and reason for return. Our team will guide you through the next steps.

3. Return Shipping
Customers are responsible for the return shipping cost unless the product delivered was incorrect or defective.

4. Refund Method
Once we receive and inspect your returned item, we will issue either:
– A store credit (valid for future purchases), or
– An exchange for a different size/item, if available
Refunds in cash or bank transfer are currently not available unless otherwise stated.

5. Damaged or Incorrect Items
If you receive an incorrect or faulty product, notify us within 48 hours of delivery. We will arrange a free replacement or exchange.

6. Items Not Eligible for Return
– Sale or discounted items
– Items without original tags or packaging
– Used or washed clothing
– Custom or made-to-order designs

7. Contact Us
For return-related queries, reach out at:
info@bushrang.com | 0318 2496040