Effective Date: 01-01-2024
1. Shipping Within Pakistan
We deliver all over Pakistan via trusted courier services. Orders are processed within 2 to 4 working days after confirmation. Delivery time is typically 3 to 7 business days, depending on your city or region. Delays due to courier or weather conditions are beyond our control.
2. Delivery Charges
Shipping charges may apply and will be visible at checkout. Free delivery may be offered on promotional campaigns or minimum order thresholds.
3. Order Confirmation
Once your order is placed, you will receive a confirmation via SMS or email. You may be contacted by our team for address verification or availability confirmation.
4. Exchange Policy
We offer a 30-day exchange policy from the date of delivery. To qualify:
– Product must be unused, unwashed, and in original condition
– Tags and packaging must be intact
– Sale or discounted items are not eligible for exchange
To request an exchange, contact us at info@bushrang.com or 0318 2496040
5. Exchange Process
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Contact us with your order number and reason for exchange
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Our team will verify eligibility
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You’ll be instructed to ship the item back
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After inspection, we will dispatch your new item or issue store credit
6. Return Shipping Cost
Customers are responsible for return shipping charges unless the product was incorrect or defective.
7. Damaged or Wrong Items
In case you receive a wrong or damaged item, inform us within 48 hours of delivery. We will replace the item at no additional cost.
8. Contact Information
For all shipping or exchange-related queries:
info@bushrang.com | 0318 2496040